NexEngage (hereinafter referred to as "NexEngage", "we", "us", "our") operates the website at https://nexengage.in/ and the NexEngage mobile application (together referred to as the "Platform").

Any person (hereinafter referred to as the "User", "you", "your") accessing, downloading, or using NexEngage and its services shall be bound by these Terms and Conditions, our Privacy Policy, and all other rules, regulations, and terms of use mentioned herein.

NexEngage, at its sole discretion, reserves the right to modify or make changes to these Terms and Conditions at any time. Updated terms will be posted on the Platform, and your continued use constitutes acceptance of such changes.

Service Registration

To register on NexEngage, Users need to provide the following personal information:

  • Full Name
  • Email Address
  • Personal WhatsApp Number
  • Organization Name
  • Website (optional)
  • Password

You can register via OTP verification through your Mobile Number or Email Address.

You agree that all information provided is true, complete, and accurate. You are solely responsible for safeguarding your account credentials and for all activities under your account. You must immediately notify us of any unauthorized use of your account.

By registering, you consent to receiving communications from NexEngage including announcements, administrative messages, and service-related updates via WhatsApp, RCS, SMS, and email.

License and Usage

Upon payment of applicable fees, NexEngage grants Users a limited, non-exclusive, personal, revocable, non-transferable license to access and use the Platform on a subscription basis. No intellectual property rights are transferred to the User.

The Platform may include updates and upgrades from time to time. Continued use of the Platform after such updates constitutes acceptance.

Fees and Payment

Subscription Fee: Usage of NexEngage is subject to monthly subscription fees commencing from the subscription start date. Subscription fees are non-refundable.

Usage Fee: Users may be liable to pay additional usage fees if monthly usage exceeds the limits of their subscription plan. Usage fee billing is prepaid.

Late Payment: In case of late payment, NexEngage reserves the right to suspend services until the breach is rectified or terminate the agreement.

Payment Terms:

  • You agree to provide current, complete, and accurate payment information.
  • You agree to promptly update account and payment information.
  • For recurring charges, you consent to automatic billing until you cancel your subscription.
  • Third-party payment processors may have additional terms that you must accept.

Refund and Cancellation Policy

You can cancel your subscription at any time by logging into your account or contacting your relationship manager. Cancellation takes effect at the end of the current paid term. Subscription fees are non-refundable.

Subscription fees are non-refundable. Please ensure you want to commit before purchasing.

Intellectual Property

All copyright, trademarks, and other intellectual property rights related to NexEngage are owned by or licensed to NexEngage. Users must not copy, distribute, modify, or create derivative works from any content without prior written consent.

If you believe your content has been copied in a way that constitutes copyright infringement, please provide us with:

  • Signature of copyright owner or authorized person
  • Identification of copyrighted work
  • Identification of infringing material
  • Your contact information
  • Statement of good faith belief
  • Statement of accuracy under penalty of perjury

Limitation of Liability

To the maximum extent permitted by applicable law:

  • NexEngage is provided on an "as is" and "as available" basis.
  • We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free.
  • We shall not be liable for any direct, indirect, incidental, special, or consequential damages.
  • Users are solely responsible for any damage to their computer system or loss of data.
  • We are not responsible for any third-party content, products, or services accessed through our Platform.

User Obligations

Users agree to:

  • Use the Services in accordance with applicable laws and regulations
  • Not engage in any derogatory behavior towards other Users or NexEngage staff
  • Not use false identities or impersonate others
  • Indemnify NexEngage against any claims arising from misuse of the Platform

Third-Party Websites & Content

NexEngage may contain links to third-party websites. We do not control these sites and are not responsible for their content, goods, or services. Your interactions with third-party sites are solely between you and the third party. We urge you to review their policies before engaging.

Trademark License

Users grant NexEngage a worldwide, non-exclusive, royalty-free license to use their trademarks and logos for marketing and promotional purposes related to the NexEngage Solution, in accordance with the User's reasonable trademark usage guidelines.

Governing Law, Arbitration, and Jurisdiction

These Terms and Conditions shall be governed by the applicable laws of the Republic of India. All disputes shall be resolved exclusively by the courts in New Delhi, India.

In case of any dispute, parties shall first attempt to resolve through negotiation. If no solution is reached, the matter shall be subject to the exclusive jurisdiction of New Delhi courts.

Contact Information

Address: Sangam Vihar, New Delhi, India

Also read our Privacy Policy to understand how we handle your data.

© NexEngage. All rights reserved. These terms are effective immediately upon using our Platform.