NexEngage (also referred to as "we", "us", "our") respects the privacy of every user ("you", "your"). This policy describes how we handle your information when you use our website and mobile application (together: "Platform").
By accessing, downloading or using the Platform, you agree to the terms of this Privacy Policy. It should be read together with our Terms of Use.
When you register for an account with NexEngage, we collect only the information that you voluntarily submit:
If you contact us for support or feedback, we may keep a record of that correspondence. Should you subscribe to a paid plan, our payment processors will collect your billing details (business name, address, GST number). Those processors operate under their own privacy policies — we do not receive or store your financial data.
Like most platforms, our servers log standard technical data such as IP address, device ID, operating system, app version, and timestamps. We also use cookies and similar technologies to remember your preferences and improve your experience. You can disable cookies through your browser or device settings.
NexEngage does not sell, rent, trade, or otherwise share your personal information with any third party. We do not use analytics services like Google Analytics, and we do not allow any external company to collect data from our Platform for their own purposes. Your information stays with us — period.
We use the information we collect only for the following limited purposes:
We never use your data for advertising, profiling, or automated decision-making.
We will only disclose your personal information if:
In no other circumstances — including mergers, acquisitions, or business transfers — will we ever share or sell your data. If NexEngage is ever involved in a reorganization, we will ensure the receiving entity is bound by this same strict privacy commitment.
We keep your information only as long as your account is active or as needed to provide you with our services. After you delete your account, we will erase or anonymise your data within a reasonable period, unless we are legally obliged to retain it (for example, to comply with tax or legal requirements).
You have full control over your information:
To exercise any of these rights, write to support@nexengage.in. We will respond without undue delay.
We implement appropriate technical and organisational measures to protect your information from accidental loss, unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security — but we continuously review our practices to keep your information safe.
NexEngage is based in India. Your personal information is stored on servers located within India. We do not transfer your data to any country outside India. In the extremely unlikely event that a transfer becomes necessary (for example, to a cloud provider with servers in another region), we will ensure the destination offers adequate protection and that the transfer is lawful and based on appropriate safeguards. Currently, all data remains within India.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you in advance through the Platform or via email. Your continued use of the Platform after such notice constitutes acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:
You may also refer to our Terms and Conditions and the previous privacy policy for additional context.